Tech & Ops Learning Center

Represent Cricket Debt as the best-in-service provider of credit counseling in the industry. Understand what we do and why we do it, and deliver timely, accurate, and professional service, with a smile, to every client, at each and every contact.

Assisting Foreign Language Speakers (Except Spanish)

Table of Contents
image_print

Languages offered online

The Cricket Debt Counseling online course is offered in dozens of languages however, we only offer one-on-one counseling in English and Spanish.

Non-English or Spanish speaking clients 

  • It’s acceptable to have a family member, friend or attorney translate in order to assist the client.
  • The counselor must hear the information translated, and must hear the client respond. 
  • It’s acceptable to summarize more succinctly the credit counseling in the interest of being clearly understood through a translator.
Quick Links
Bria Queues


6500 – Attorney
6501 – CD Telephone
6502 – CD Counseling
6503 – CD Customer Service
6504 – CD Spanish
6505 – SSF Customer Service
6506 – SSF Spanish
6507 – SSF Attorney
6508 – CD Disclosures
6509 – CD Spanish Disclosures
6510 – CD On Demand Recorded Counseling
6511 – SSF On Demand Recorded Counseling
6512 – SSF Disclosures
6513 – SSF Spanish Disclosures
6526 – OD Follow Up
6600 – Parking Lot

All Crickepedia