Tech & Ops Learning Center

Represent Cricket Debt as the best-in-service provider of credit counseling in the industry. Understand what we do and why we do it, and deliver timely, accurate, and professional service, with a smile, to every client, at each and every contact.

Archived Certificates

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NOTE: We will only send certificates that are 2 years old or newer. 

 

Anything older than 2 years cannot be retrieved for the client/attorney. We are obligated to keep the certificate for 1 year but we keep it for 2 as a matter of practice. 

Steps to determine if an archived certificate is available 

  1. Search for client 
  2. If not found in the active list, click on the link – Search archived client (older than one year).
  3. Locate the client’s name in the archived client list.
  4. Click on the certificate link, if a copy of the certificate appears, it is available.
  5. Submit action requesting a copy of the archived certificate is emailed to the client.  The action should include the client’s email and phone number.
  6. We only offer EMAIL delivery, we don’t fax or send by US mail.

Archived Cert Not/found/Error

If you click on the cert and receive an error message, this means the certificate is no longer available. Counselors can offer to provide the certificate number.

 

 

Quick Links
Bria Queues


6500 – Attorney
6501 – CD Telephone
6502 – CD Counseling
6503 – CD Customer Service
6504 – CD Spanish
6505 – SSF Customer Service
6506 – SSF Spanish
6507 – SSF Attorney
6508 – CD Disclosures
6509 – CD Spanish Disclosures
6510 – CD On Demand Recorded Counseling
6511 – SSF On Demand Recorded Counseling
6512 – SSF Disclosures
6513 – SSF Spanish Disclosures
6526 – OD Follow Up
6600 – Parking Lot

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