Tech & Ops Learning Center

Represent Cricket Debt as the best-in-service provider of credit counseling in the industry. Understand what we do and why we do it, and deliver timely, accurate, and professional service, with a smile, to every client, at each and every contact.

Multiple Accounts Found During Registration

Table of Contents
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Overview

Sometimes when a client is registering for Cricket Debt, Urgent Co, or Solid Start, they may get a message that our system found an existing account that matches the sign-up information the client is entering.

 

Resolution

Sign In

Clicking the ‘sign in’ button will take the client to the login page for an existing account and will allow them to enter their username and password (or recover their password if they don’t remember it).

Not my account

Clicking the ‘not my account’ button with move the client forward in the registration process and allow them to create a new account.

 

 

 

Quick Links
Bria Queues


6500 – Attorney
6501 – CD Telephone
6502 – CD Counseling
6503 – CD Customer Service
6504 – CD Spanish
6505 – SSF Customer Service
6506 – SSF Spanish
6507 – SSF Attorney
6508 – CD Disclosures
6509 – CD Spanish Disclosures
6510 – CD On Demand Recorded Counseling
6511 – SSF On Demand Recorded Counseling
6512 – SSF Disclosures
6513 – SSF Spanish Disclosures
6526 – OD Follow Up
6600 – Parking Lot

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