Tech & Ops Learning Center

Represent Cricket Debt as the best-in-service provider of credit counseling in the industry. Understand what we do and why we do it, and deliver timely, accurate, and professional service, with a smile, to every client, at each and every contact.

Emailing Attorneys and/or Clients

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DO NOT email any client or attorney from your individual Cricket Debt email account for any reason.

  • Any outgoing email to a client or attorney should only be sent through a generic email account such as our contact, info, or waiver email accounts.
  • If, for some reason, you think you need to send a client or an attorney a message via email, submit a request to do so using an action from the client’s account (use a general action request when requesting for an attorney) and notify a Team Lead of the situation.
Quick Links
Bria Queues


6500 – Attorney
6501 – CD Telephone
6502 – CD Counseling
6503 – CD Customer Service
6504 – CD Spanish
6505 – SSF Customer Service
6506 – SSF Spanish
6507 – SSF Attorney
6508 – CD Disclosures
6509 – CD Spanish Disclosures
6510 – CD On Demand Recorded Counseling
6511 – SSF On Demand Recorded Counseling
6512 – SSF Disclosures
6513 – SSF Spanish Disclosures
6526 – OD Follow Up
6600 – Parking Lot

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