Tech & Ops Learning Center

Represent Cricket Debt as the best-in-service provider of credit counseling in the industry. Understand what we do and why we do it, and deliver timely, accurate, and professional service, with a smile, to every client, at each and every contact.

Searching for Clients On Our Website

Table of Contents
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Search Functions

How to find clients on the CD/UC/SSF websites
WHEN YOU HAVE THISDO THISTYPE THISRESULT
Client NameUse a partial search of first and last names.mi moMickey Mouse
User (“U”) numberType the number into the search field123456u123456
Client (“C”) numberType a “c” then the numberc123456c123456
Certificate NumberType a “#” sign followed by the last 9 digits of the certificate number.#02235165400134-SC-CC-
022351654
OD PINType a “p” followed by the OD PINp677326677326
Client UsernameType an “@” symbol followed by the username.@thisismyusernamethisismyusername
CIN Client UsernameType an “@” symbol followed by the username OR CIN_ and the username@clientemail@email.net
OR-

@CIN_clientemail@email.net
Clientemail@email.net
Or -

CIN_clientemail@email.net
Last name of clientType a “?” then a space, followed by the last name or partial last name.? svoboda or ? Svo or ? svobSvoboda
Client name and stateType partial first and last name followed by “/” the state code; If you don’t know state code use partial state name.jo sm/OR or if you don’t know state code
jo sm/oreg
John Smith from Oregon
CIN Client IDType “cin” followed by the number. Space between “cin” and ID is optional.cin123456 or
cin 123456
CIN 123456
Alpha Attorney CodeType “#” followed by alpha attorney code#hainesandkriegerHainesandKrieger
Attorney nameType either the first OR the last name. Attorney searches only require one name.Julie or RicardsJulie Ricards
Attorney email addressType “@” followed by attorney email@jplaw@gmail.comjplaw@gmail.com
Attorney name and stateType either first or last name followed by “/” then state code; If you don’t know state code use partial state name.jen/ny or coo/new yoJenny Cooper from New York.

 

 

 

Quick Links
Bria Queues


6500 – Attorney
6501 – CD Telephone
6502 – CD Counseling
6503 – CD Customer Service
6504 – CD Spanish
6505 – SSF Customer Service
6506 – SSF Spanish
6507 – SSF Attorney
6508 – CD Disclosures
6509 – CD Spanish Disclosures
6510 – CD On Demand Recorded Counseling
6511 – SSF On Demand Recorded Counseling
6512 – SSF Disclosures
6513 – SSF Spanish Disclosures
6526 – OD Follow Up
6600 – Parking Lot

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