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Represent Cricket Debt as the best-in-service provider of credit counseling in the industry. Understand what we do and why we do it, and deliver timely, accurate, and professional service, with a smile, to every client, at each and every contact.

Certificate Numbers

Table of Contents
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Five Digit Code  

Each counseling agency has its own unique code.  The first five digits indicate the agency. 

For Example – 00134-LAW-CC-028413550

    • 00134 is Cricket Debt.
    • 12433 is Solid Start Financial.
    • 15557 is Urgent Counseling.

Filing District

For Example – 00134-LAW-CC-028413550

    • The first 2 letters represent the state the client is filing. 
    • For those states that have more than one district, the state abbreviation will be followed by either N(orth), S(outh), E(ast), W(est), or C(entral).
    • Some states, such as OR, have only one district so the cert will only have the 2 letter state abbreviation. 

 Type of Certificate

For Example – 00134-LAW-CC028413550

    • Certificates with CC indicate credit counseling.
    • Certificates with DE indicate debtor education.

Nine Digit Number

For Example – 00134-LAW-CC028413550 

    • Every certificate is given a unique 9 digit number.
    • Counselors are able to search for a client by this number (See Search Functions).

Quick Links
Bria Queues


6500 – Attorney
6501 – CD Telephone
6502 – CD Counseling
6503 – CD Customer Service
6504 – CD Spanish
6505 – SSF Customer Service
6506 – SSF Spanish
6507 – SSF Attorney
6508 – CD Disclosures
6509 – CD Spanish Disclosures
6510 – CD On Demand Recorded Counseling
6511 – SSF On Demand Recorded Counseling
6512 – SSF Disclosures
6513 – SSF Spanish Disclosures
6526 – OD Follow Up
6600 – Parking Lot

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