Tech & Ops Learning Center

Represent Cricket Debt as the best-in-service provider of credit counseling in the industry. Understand what we do and why we do it, and deliver timely, accurate, and professional service, with a smile, to every client, at each and every contact.

Phonetic Name Spelling

Why Use Phonetics? Calls can give rise to a lot of misunderstandings and miscommunication. This is mostly because of differences in pronunciations, usage of language, inaudibility, and poor connections. Even if the client has a commonly spelled name like “John”, keep in mind that letters can be misheard even on commonly spelled names, which is […]